Contact us as soon as possible via info@theitlist.nl with your order number. As long as your order has not yet been processed, we would like to see if we can still implement the change.

You can pick up your order within 2 hours after placing cancel, as long as it has not yet been processed or personalized.

Email us directly via info@theitlist.nl with your order number in the subject line.

We would be happy to resolve this for you. Please send an email within 48 hours of receipt to info@theitlist.nl with your order number and a photo of the received item.

With the help of our Ring Sizer
you can determine the correct ring size. Are you unsure? Feel free to contact us.

Once we hand over your order to the parcel carrier, you will receive a Track & Trace link which allows you to track your order right to your doorstep

We do our best to ship your order as quickly as possible. As soon as your package is on its way, you will automatically receive a track & trace link via email.

Haven't received an update yet? Feel free to contact us via info@theitlist.nl Our team is happy to assist you.

Netherlands & Belgium: €4.95

Free shipping from €70.

For international orders, shipping costs are automatically calculated during checkout.

We ship worldwide with DHL for fast and safe delivery.

Orders placed before 3:00 PM are shipped the same day. Personalized items may have a slightly longer processing time.

Within two hours of placing your order, you can make a change by contacting customer service at info@theitlist.nl. Please note that changes can only be made within the same product, such as a change in size. Changes that affect the total amount payable are not possible; in such cases, you will need to cancel the order entirely.

Returns are processed within 10 days of receipt by us

If you are not satisfied with the products you have received or have changed your mind, you can return the item, provided it is unworn, within 14 days of receipt

Our jewelry is designed to stay beautiful for a long time when worn with care.

Stainless steel and sterling silver are known for their durability. With gold-plated jewelry, the plating can wear off over time, depending on use and care.

To preserve the shine for as long as possible, we recommend avoiding contact with water, perfume, and care products as much as possible.

Our jewelry is nickel-free and carefully selected to be comfortable to wear, even for sensitive skin types.

Yes. We stand behind the quality of our jewelry.

Should your IT LIST item discolour within 6 months, please feel free to contact our customer service via info@theitlist.nl and send a clear photo of the item. Our team is happy to help find a suitable solution.

Should your IT LIST item discolour or become damaged due to a manufacturing defect within 6 months, please contact our customer service via info@theitlist.nl and include a clear photo of the item.

Our team is happy to help find a suitable solution.